Who we are:
Streetlane Media Ltd is a limited company providing video production services. It is registered in Scotland (No. 594095) with its Registered Office at Glen Drummond Limited, Argyll House, Quarrywood Court, West Lothian, Livingston, Scotland, EH54 6AX
How we use your information
We use your personal information in order to carry out the services that we provide. Your information can be used to:
- Reply to you by post, email, or telephone
- For the purposes of paying invoices and receiving payment
- Maintain our records
- Provide services to you
- Establish consent for the use if your image in a media production
- Carry out work related to the service you have requested using third party suppliers
- Use the information in productions where the purpose of the production is to communicate your information
- Send you information on our other services
What is our purpose & legal basis for using your information?
We provide video production services and we use your personal information to carry out that service.
If you do not wish to provide your personal information?
We provide paid for video production service and require a level of personal information in order to process payments. If you do not wish to provide us with your personal information, this may limit our ability to provide our service.
We may contact you directly, if we have your consent to tell you about updates about Streetlane Media’s services and availability.
If you decide that you no longer wish us to do so, you can opt out of future communications. We will still contact you in the ordinary course of any other relationship we have with you.
Sharing your information
We will generally comply with requests for specific information from regulatory and law enforcement bodies where this is necessary and appropriate.
It may be necessary in the course of business to use trusted contractors who deliver services to us and may require your data in order to deliver that service.
We will never sell or distribute your personal information.
We will never make public your personal information.
Personal data that we may ask you to provide
- Your name
- Your job title
- Your employer or organisation
- Your email address
- Your phone number
- Your address
- Your post code
- Your banking details
Where we may collect personal data from
- Directly from you
- Third party databases that you have provided your information to for the purposes of being contacted about receiving services
How long do we keep your information for?
We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need.
Using our website
We use a tool called Google Analytics to record user interactions on the Streetlane Media website (streetlanemedia.com). This information includes but is not exclusive to user page views, user interactions and user usage time.
The information gathered from Google Analytics is used to improve our website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. Streetlane Media consider Google to be a third party data processor.
All information is anonymous.
We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so that we can remove the information in question.
Should you choose to contact us using the contact form on our “Contact Us” page or an email link, none of the data that you supply will be stored by this website or passed to or be processed by any of the third party data processors defined in this policy. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). You always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
Updating this policy
This policy is under review and may change over time.
Contact information and complaints
If you wish to contact us about this policy, how we handle you data or gain access to your information that we hold for you, please contact us.
We aim to directly resolve all complaints about how we handle personal information. However, you also have the right to lodge a complaint with the Information Commissioner’s Office, Visit their website for more information at ICO.